Privacy Policy

Last Updated: June 1, 2026

POS Upgrades, Inc. (“POS Upgrades,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, contact us, or otherwise interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Who We Are

POS Upgrades, Inc. provides technology services and solutions, including point-of-sale (POS) system deployment, technical support, payment processing consulting, software integrations, managed services, and related business technology services.

If you have questions regarding this Privacy Policy, please contact us using the information provided at the end of this document.

2. Information We Collect
Information You Provide

We may collect information that you voluntarily submit, including:

Name
Business name
Email address
Phone number
Billing address
Service location
Account information
Support requests
Communications and correspondence
Information submitted through forms, surveys, or requests
Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Referring website
Pages viewed
Time and date of visits
Website usage statistics
Customer and Service Data

In connection with providing services, we may receive or process:

POS system information
Device information
Network configuration data
Support logs
Diagnostic information
Transaction-related technical data

We do not intentionally collect or store payment card information unless specifically required for a contracted service and handled in accordance with applicable security standards.

3. How We Use Information

We may use collected information to:

Provide and manage services
Respond to inquiries and support requests
Process transactions and invoices
Schedule installations and service appointments
Improve website functionality and user experience
Monitor service performance and security
Communicate updates, notices, and service information
Comply with legal obligations
Prevent fraud, abuse, or unauthorized activity
4. Legal Bases for Processing

Where applicable, we process personal information based on:

Performance of a contract
Legitimate business interests
Compliance with legal obligations
User consent
Protection of rights, property, and security
5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

Maintain website functionality
Understand visitor interactions
Improve user experience
Analyze website performance
Enhance security

You may configure your browser to refuse or remove cookies; however, certain website features may not function properly.

6. Sharing Information

We do not sell personal information.

We may share information with:

Service Providers

Third parties that assist us with:

Website hosting
Technical support
Cloud infrastructure
Business operations
Analytics
Communication services
Business Partners

When necessary to provide requested products, integrations, payment processing solutions, software services, or technical support.

Legal Requirements

We may disclose information if required by:

Law
Court order
Government request
Regulatory authority
Protection of legal rights
Business Transfers

Information may be transferred as part of a merger, acquisition, asset sale, financing, or corporate restructuring.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from:

Unauthorized access
Disclosure
Alteration
Destruction
Misuse

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Access personal information
Correct inaccurate information
Request deletion of information
Restrict certain processing activities
Object to processing
Request data portability
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

10. Marketing Communications

We may send service-related or marketing communications.

You may opt out of promotional emails at any time by:

Clicking the unsubscribe link in the email; or
Contacting us directly.

Even if you opt out of marketing communications, we may continue to send important service-related notices.

11. Third-Party Websites

Our website may contain links to third-party websites, products, or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those third parties.

12. Children’s Privacy

Our services and website are intended for business users and individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

13. State Privacy Rights (California, Virginia, Colorado, and Other Applicable States)

Residents of certain states may have additional privacy rights under applicable law, including the right to:

Know what personal information is collected
Access collected information
Correct inaccurate information
Request deletion of personal information
Opt out of certain data processing activities

POS Upgrades does not sell personal information as defined under applicable privacy laws.

Requests may be submitted using the contact information provided below.

14. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

By using our services, you consent to such transfers where permitted by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

POS Upgrades, Inc.

Website: https://www.posupgrades.com

Email: support@posupgrades.com

Phone: (407) 694-4053